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How does our Support Work?

Welcome to Plugins and Snippets’ Support Page!

If you have problems with any of our plugins we are here to help you. In order to help you efficiently, we need the following things:

  • Valid License Key
  • Confirmation that you checked for Plugin/Theme Conflicts (deactivate all possible other plugins, install a standard WordPress Theme, and check if the issue remains)
  • System Info File
  • Screenshot(s) and Page URL of where you experienced the problem
  • Detailed description of the issue you are experiencing

Please email us all this information to our email address: [email protected]

We look forward to assisting you.