This plugin loads Zendesk Chat widget (formerly Zopim chat) via API with a slight time delay. This improves the page loading speed of your website compared to the standard Zendesk Chat plugin. Make your website faster loading Zendesk Chat widget this way!
The way this WordPress Plugin works is that once your webpage has been opened, the Zendesk Chat Widget will have a slight time delay in loading, giving more time and room for the whole webpage to load first, thus decreasing its loading time. After a few seconds, the Zendesk Chat Widget will now load and open by itself.
This process follows two criteria:
- Webpage is loaded but left still – The Zendesk Chat Widget will wait for 10 seconds before loading and opening.
- Webpage is loaded and scrolled upon – The Zendesk Chat Widget will wait for 3 seconds before loading and opening.
This plugin also provides a Zendesk Chat Settings Page located on your WordPress Dashboard > Settings, where you can enter your Zendesk Chat API Code. The API Key is the same as your Chat Account Key. You can get your Account Key as per the instructions of Zendesk.