Widget for Zendesk Chat via API

This plugin loads Zendesk Chat widget (formerly Zopim chat) via API with a slight time delay. This improves the page loading speed of your website compared to the standard Zendesk Chat plugin. Make your website faster loading Zendesk Chat widget this way!

The way this WordPress Plugin works is that once your webpage has been opened, the Zendesk Chat Widget will have a slight time delay in loading, giving more time and room for the whole webpage to load first, thus decreasing its loading time. After a few seconds, the Zendesk Chat Widget will now load and open by itself.

This process follows two criteria:

Webpage is loaded but left still – The Zendesk Chat Widget will wait for 10 seconds before loading and opening.
Webpage is loaded and scrolled upon – The Zendesk Chat Widget will wait for 3 seconds before loading and opening.

This plugin also provides a Zendesk Chat Settings Page located on your WordPress Dashboard > Settings, where you can enter your Zendesk Chat API Code. The API Key is the same as your Chat Account Key. You can get your Account Key as per the instructions of Zendesk.

Download this Plugin for FREE!

Plugin Meta Data

Current Version 1.12.11
WordPress: Tested up to Version 6.4.3

Changelog

1.12.11 – January 11, 2024

Test: WordPress version 6.4

1.12.10 – August 25, 2023

Fix validation message for existing installations

1.12.9 – August 11, 2023

Update Tested up to WordPress version

1.12.8 – August 2, 2023

Add validation for API Key

1.12.7 – July 28, 2023

Use consistent prefixes for metabox id and custom field

1.12.6 – July 28, 2023

Prefix JavaScript Functions to Reduce Conflicts
Show Notice for Missing Configuration
Add Feature for Disabling Chat Widget Per Post/Page Basis

1.12.5 – December 9, 2022

Improved WordPress Coding Standards

1.12.1 – November 22, 2022

Folder structure improvements
Source code improvements
Wording improvements
General bug fixes

Version 1.9 – July 11, 2022

Version Number Updated
Plugin Description Updated
Setting to change the 10-second delay in loading time re-tested

Version 1.8 – July 08, 2022

Time Delay can now be configured on the Settings

Version 1.7 – March 29, 2022

Plugin released
Fix: PHP Errors